Returns & Exchanges
At YDL Battery, we stand behind the quality of our power solutions and offer a 30-day return policy to ensure you have the right energy for your electronics. If you are not completely satisfied with your purchase, we are here to assist with a streamlined return or exchange process.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the specific battery model details to receive a Return Merchandise Authorization (RMA).
Prepare the Package
Securely pack the unused battery in its original anti-static packaging and include all documentation to prevent damage during transit.
Ship to Service Center
Affix the provided shipping label or use a trackable carrier to send the item to our quality control facility for inspection.
Inspection and Refund
Once our technicians verify the battery's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing